03 December 2021

Dear Radius Care Families, Residents and Friends


Thank you for your support in assisting Radius to maintain a high level of protection for our residents and staff. 100% of our staff are vaccinated with a number having already had a booster. 97% of all residents are vaccinated and any new resident is vaccinated prior to admission. This and the compliance with mask wearing has provided us with a high level of protection. 

We are heading into a whole new era of COVID management. The new COVID Protection Framework (more commonly referred to as the Traffic Light system) comes into being today. The basis of the framework is founded on the vaccination status in the region / DHB, the number of hospitalisations and the number of positive COVID community cases in that region. These changes may also result in surges of positive COVID cases across the country. Taking this into consideration, the next few weeks are crucial in maintaining the protection of our residents. It is an ever-changing landscape and we will need to keep adapting to it. 

I attach the Radius Care guideline which reflects the new framework. We have also developed guidelines as to how this plays out in each of the 3 levels (red, orange, green). The guidelines are framed around the vaccination status of the resident and the visitor. 

The high vaccination rate and status per person determines our risk and processes. We encourage you to have your booster after 6 months from your second dose. This will keep our immunity at the highest level. Our residents are frail, elderly and often have multiple underlying health issues. As our residents are compromised, to successfully fight COVID all visitors must be vaccinated. In rare circumstances some exceptions will be considered on compassionate grounds and are detailed in the attached documents. 

Radius Care’s Florence electronic registration kiosks supports Radius in its efforts to manage visits smoothly and effectively. It will, in the next few weeks, be able to host our vaccination record. We ask that you register every visit on the government QR tracer app and also the Radius registration system. If you are not able to use the Radius kiosk, we ask you to continue using the manual system. It is important this is completed at each visit. A bubble form needs to be completed when you first visit the facility. This gives us the information that should there be a positive case, tracing is quick and easy and provides us with the information for us to act quickly and safely. 

Last but not least, please respect our staff and circumstances they are working in. They are following our policy and guidelines. This is a very difficult period as we move into an emotional time especially over Christmas and New Year. Thank you all for your support and confidence in Radius to look after your loved one. We hope that you are able to spend some special time with them over the holiday season. 

Kind regards,

Brien Cree
Managing Director

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