28th February 2021

To Radius Care Families and Friends,

I hope you are all safe and well.

Here we go again. At 9pm yesterday evening the Prime Minister announced to the country that at Sunday 6am the Auckland region will move into Level 3 and the rest of New Zealand into Level 2. Unlike the last move to Level 3 which was for three days, the Government has put these levels in place for a seven day period finishing at 6am next Sunday 7th March. There will be daily updates reviewing these level statuses which could be extended.

At Radius Care we have the following protocols currently in place:

Auckland Care Homes – Radius Taupaki, Arran Court and Waipuna

All Auckland sites now are under restricted access and are closed for visitations. Only compassionate visits will be allowed by negotiation with the Facility Manager.

Rest of the North Island Care Homes

All North Island sites excluding the Auckland region are under Level 2. Radius Care has decided added vigilance is required Visitors are allowed only by booked appointment between 10h00 – 16h00. Outside of these hours will only be allowed with permission from the Facility Manager on compassionate grounds.

South Island Care Homes

Visitors are allowed between 10h00 – 16h00 without appointment. Outside of these hours will only be allowed with permission from the Facility Manager on compassionate grounds. If you are wanting to visit a loved one at a South Island care home over the next week we recommend phoning ahead to confirm your expected time of arrival. Under restricted access the care home will be minimising the number of visitors on site at any one time.

Importantly, our care home staff will be keeping an up to date list of places visited by the community transmitted Covid 19 cases over the past week. The mandatory health declaration will promote you to confirm that you have not visited these places should you have been in Auckland on the dates noted and you are in good health.

I thank you for your continued support and patience. It is frustrating that people in the South Auckland region continue to flout the important rules in place to keep Covid 19 out of our communities. Radius Care considers the best approach is to protect our residents and staff by taking greater precautions than may be taken outside of Aged Care. If you require any further information, please contact the care home directly.

Yours sincerely,

Stuart Bilbrough
Chief Executive Officer