12 August 2020

To Radius Care Families and Friends,

RE: Covid-19 Update

I would like to update you on the steps Radius Care is taking in view of the events of the last 12 hours.

As you are no doubt aware, Auckland has been placed in Level 3 Lockdown with the rest of the Country placed in Level 2 Lockdown. This is due to community transmission that has occurred in South Auckland. Community transmission is far more problematic than Covid-19 cases in managed isolation. For example, a person who has contracted the virus through community transmission could have travelled to another part of the Country, inadvertently transferred the virus to someone else, and then returned to Auckland.

As we are currently unaware of the details around the latest outbreak, we have made the decision to lockdown all of our facilities across the whole of New Zealand. This means we are stopping all visiting to our facilities for the next few days until we understand better what has occurred and if there is a more appropriate response for us to take. The exceptions to these restrictions are people visiting palliative residents, or visits on compassionate grounds.

a) Palliative Visits
We ask that prior to visiting families nominate two people from the family to be designated visitors and that the names of those people be provided to your facility and appointments made through the facility to visit. This will allow us to manage visitors and ensure that we are able to give everyone the time they need.

b) Visiting on Compassionate Grounds
For visitors who feel they should be allowed access on compassionate grounds, we ask that you contact your facility manager to discuss this.

As in our previous lockdowns, I do ask that you all take the time to consider not visiting for the next few days as it does place a considerable burden on the staff, and you may inadvertently put all the residents of the facility at risk.

At this stage, we anticipate that this will be a short-term event, and we are reviewing these decisions on a daily basis to ensure that we are back to normal as quickly as possible.

Thank you again for your continued support.

Yours sincerely,
Radius Care

Brien Cree
Executive Director/Chairman