In Home Support

Talk to us about care at home.
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We provide a tailored care experience, within your own home, to help you recover, or manage an injury, illness or disability in your own space, at your own pace.

Whether it’s for a few hours or a few days a week, our highly trained staff are available 24/7 to support you. We carefully match each client with a highly qualified, dedicated assistant, ensuring continuity, trust, and a bespoke care experience that evolves with your needs.

 

In Home Support provides a tailored care experience, within your own home, to help you recover, or manage an injury, illness or disability in your own space, at your own pace.
Whether it’s for a few hours or a few days a week, our highly trained staff are available 24/7 to support you. We carefully match each client with a highly qualified, dedicated assistant, ensuring continuity, trust, and a bespoke care experience that evolves with your needs.

Talk to us about In Home Support.

Care Designed Around Your Needs

Our goal is to help you regain or retain your independence and continue to have choice and control in how you live, and how you are supported – all within the comfort of your own home. From our first initial introduction, we work with you to design a personalised care plan so that you receive exactly the support you need.

Your Personalised Care Plan

Your individual support plan will look different for each person. We follow a careful process to create a tailored support plan that meets your needs, preferences and goals. From initial introductions, to building your personalised care plan and matching you with just the right care professional, the entire process is shaped around you. If you have been referred under ACC, there will be specific inclusions that you are funded for.

Tailored support plans may include:

Health & Clinical

  • Injury management
  • Health & Clinical Services
  • Medication management
  • Medication reminders and administration
  • Wound care and health monitoring by registered nurses
  • Chronic disease management

Personal & Social

  • Personal care, dressing, and bathing
  • Mobility assistance
  • Companionship & Social Support
  • Social visits, conversation, and companionship
  • Assistance with recreational activities
  • Transportation to appointments and social outings

Home & Household

  • Home/household assistance
  • Laundry and linen changes
  • Light housekeeping
  • Meal preparation

Care Planning

Setting and working towards short and long term needs, or goals, such as greater strength, mobility, confidence and independence

Private Home Care

Private home care can be arranged that is bespoke to your situation. Private care is self-funded, and can be anywhere from a few hours, to full time live-in care. Give us a call to chat about the options and organise an obligation-free consultation.

ACC Home Care

We are an approved provider under the ACC Home & Community ‘Maximise independence’ category, offering support for clients who have experienced the impact of a life-changing injury. This means we can provide comprehensive care for people with complex medical needs, such as spinal injuries, brain injuries, and high-needs rehabilitation.

ACC home care services are customised to meet the requirements of your ACC assessment. Whether it’s just a little helping hand, or more extensive daily care and medical support that is required, we’re here to help, with a wide range of specialist services to help you recover or manage short­ term, long-term, or complex injuries.

ACC Approved Hours

Our home care services are fully-funded by ACC up to the approved number of hours and scope of services that you have been assessed for, so there is no cost to you, unless you request additional services. You will need ACC assessment and a referral to qualify before organising care. Talk to your GP or health provider for more information, or call us if you would like advice on next steps.

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Next steps

ACC Clients

If you have been approved for ACC Care (normally through your GP or medical provider following an injury), and chosen us as your care provider, it’s easy to organise funded care. Just get in touch and we’ll set up an initial meeting to talk to you about your needs and begin work on your tailored support plan. Or you can discuss with your ACC coordinator and they will put you in touch with our team.

Private Clients

In Home Support can be arranged privately for customers who are self-funding. Just get in touch to talk about bespoke options for support.

Caring is our Calling

We are a specialist provider of care services to vulnerable people and those with high needs at 23 dedicated locations across New Zealand, as well as to individuals within their own homes. With our network of aged care homes, we provide care to more than 1700 New Zealanders, and have more than 1600 highly experienced and dedicated care and support personnel in our team across the network. We’re deeply experienced and ready to provide tailored support to people of all ages, and all manner of needs. And always, offering the same high level of care for people who need support at home, that we do in our care homes.

We are committed to exceptional care, and support and endorse both the Code of Health and Disability Consumers’ Rights and Code of ACC Claimants’ Rights to guide our approach.

About Radius
About Radius

Talk to us about In Home Support

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